Otto's Customer Testimonials
"Paul Otto's presentation was like talking to a friend. Very informative with absolutely no pressure. The workers that installed the windows were quick and professional. When they were done it was like they were never even here. Except for the brand new, beautiful, energy efficient windows."
Customer:
Michael in Raleigh, NC
"Paul was well priced, timely, friendly, and very professional. His crew arrived on time the morning of the job and finished my roof in one day. The crew was friendly, there to get the job done, and clean up was pretty good too. I'd use them again."
Customer:
Amy in Cary, NC
"Always on time, did a great job even in the extreme heat. Paul was wonderful about calling or emailing immediately."
Customer:
Gena and Randy in Fuquay-Varina, NC
"The whole process was easy. No pressure to sell. Prompt delivery of windows with a date to install. Foreman answered all my questions. One day! Very pleased I told people at the post office."
Customer:
Jerry in Willow Springs, NC
"We had a very pleasant experience with Otto's Exteriors. Dealing with Paul Otto himself was a pleasure. He told us exactly what he was going to do in replacing our roof. His crew was excellent. Well mannered and professional, and his foreman was knowledgeable and answered all our questions. The job was completed on time and looked excellent. The clean up was immaculate. Will use them again for sure!"
Customer:
Gordon in Cary, NC
"The installers were efficient, very respectable, kind and tidy. They cleaned up all of the installation materials, both inside and outside my home. They expressed loyalty and kind words regarding the owner of the company, which says a lot for the integrity of the company. They took care in doing the trim and caulking properly. I am very pleased with their work."
Customer: Gloria in Durham, NC
"Paul and Denis (onsite supervisor) were very professional in their communications and work on our home. They make a very large project manageable for the homeowners. They did everything they committed to in a timely and workman like manner."
Customer:
David in Cary, NC
"Was kept informed every step of the way. Very pleased with the craftsmanship and professional attitude of the crew."
Customer: Spencer in Cary, NC
"Prompt, efficient, high quality, everything on time - excellent overall."
Customer: Semyon T. in Cary, NC
"Paul Otto was the first contractor to give us a quote. His quote was very competitively priced for the level of professionalism we received from the installation of the product to the high level of customer service provided from start to finish. Paul was always very prompt with answering phone calls or questions anytime of day or night. Due to our work schedule, the fact that he was available after regular business hours was extremely helpful. Doing contracting work of my own I can identify when a job has been done to make money or to make the customer happy and I couldn't be happier with our finished product. I strongly recommend them!"
Project: Asphalt Shingle Roof Replacement
Customer: Justin in Raleigh, NC
"We're really happy with our whole experience. We were extremely happy that we were able to keep our money local and we were not disappointed with that decision. The installation crew was very good. I can't say enough good things about them. They were prompt, worked hard all day, and cleaned up after themselves and made sure to address all of our questions as they went. Our two year old son tried to offer them some challenges but they treated him very kindly and they were very professional. We are very happy with all the work that was done."
Project: Replacement Windows
Customer: Megan in Cary, NC
"Paul and Denis with their team were courteous, prompt, and quickly addressed any concerns that we may have had. Their work is superior to that of much more expensive companies. I would definetly recommend Otto's Exteriors to friends, family, or anyone thinking about siding or window replacement."
Project: Siding and Window Replacement
Customer: James in Morrisville, NC
"The best thing about working with Otto's is they communicate very well by email or phone. They always got back to me if I had a question and often within minutes. The back door I had installed is so much better (more energy efficient and secure) than the front door that I am now considering replacing that one too. I am happy with the door and the install and wouldn't want to work with any other company for doors or windows."
Project: Entry Door Replacement
Customer: Robert in Garner, NC
"Paul, thanks for the great job on the windows, it is so much quieter and they are beautiful. I've had many compliments on them from my neighbors."
Project: Window Replacement
Customer: Laura in Southern Pines, NC
"I contacted Paul at Otto's Exteriors about my roof leak. Paul responded quickly and met his crew leader at my home to estimate the repair. The next morning a two man crew was here and had the roof repaired in no time with no mess, and the bill was less than originally quoted. Thank you so much for a job well done!!"
Project: Roof Repair
Customer: Elizabeth in Raleigh, NC
"What can I say. You have met and exceeded my expectations on my new beautiful roof. Denis and his crew where great, very professional bunch of guys. My only regret is that I didn't do it sooner. My neighbors in Woodcroft stop by everyday and ask about who did it. I love my roof and can't wait to do the windows."
Project: Roof Replacement
Customer: Judy in Durham, NC
"Working with Paul Otto and his employees was a very positive experience. Paul and his crew are very professional in every thing they do. I was treated with respect and my wishes and concerns were addressed in an extremely timely manner. I had the old shingles on my roof removed and new GAF 30 year shingles applied. My roof is beautiful. The crew cleaned up behind themselves very well which was of great concern to me in the beginning. Paul Otto came out to inspect their work and would not take a penny of my money until the job was finished to my satisfaction. I highly recommend Paul and his crew and intend to use them when I replace the windows in my home. I am very satisfied with the work done."Project: Roof Replacement
Customer: Judy in Erwin, NC
"I happened on Paul's website when I was ready to make a decision and wanted one last look in comparing the windows I was trying to decide between. I got directed to his site and read his information. When he came out, a few days later, he was very knowledgable. He was the 3rd sales person that came out, so I felt I did my research. The product was very good and the price was very competitive. When his crew came out to install, they really did a great job. They worked swiftly and efficiently and did not get in my way. And the big thing was they cleaned up after themselves. The crew manager did a lot of little things and was very professional and polite. I would highly recommend, and already have, Otto's Exteriors."
Project: WIndow Replacement
Customer: Chris in Cary, NC
"Paul and his team are true professionals - from bidding on the job through completion, Paul, Dennis and the crew were thorough, efficient, and precise in all aspects of replaing our roof. Paul was willing to spend as much time as we needed discussing our options and the particulars of how the work would be approached, giving us confidence that we would have quality materials and workmanship at a competitive price. Dennis and his crew were both efficient and thorough in their work, completing the job in a very timely manner and with excellent results. Finally, the final cost was exactly what Paul had quoted, no surprises. We are completely satisfied and confident that, with Paul & Dennis' help, we have both protected and enhanced our investment in our home."
Project: Roof Replacement
Customer: Rich in Raleigh, NC
"Excellent in every way. They did a great job on my siding project, and my house
looks great. No complaints at all."
Project: Vinyl Siding
Customer: Susan in Zebulon, NC
"The work performed was exceptional. The installers were very professional. The
job looks great. We will use Otto's for up coming work in the fall. Would highly
recommend Otto's to anyone looking to have home improvements done. "
Project: Vinyl Siding
Customer: Tim in Fayetteville
"Every stage of the project was handled professionally. On time, on budget, and
clearly a concern for good service. I'd use them again in a second."
Project: Replacement windows
Customer: John in Cary
"Very friendly and professional! Can't beat their service or their prices!"
Project: Replacement windows
Customer: Krystal in Garner, NC
"Paul Otto and his crew were OUTSTANDING! I was very pleased with the original
quote and all of the work that was performed. Mr. Otto was very professional and
the work meet all of my expectations. Thank you for a job well done!"
Project: Replacement windows
Customer: Gary in Fayetteville
"Excellent - they did exactly what they said they would do in the time frame
planned."
Project: Replacement windows
Customer: Susan in Sanford, NC
"The work was done as promised and on time. Paul was very easy to do business
with. The installation was done neatly and professionally. No mess to clean up.
David even re-hung my curtains! This home improvement project was as painless
as they get!"
Project: Replacement windows
Customer: Karen in Henrico, NC
